How it works
- Each table gets its own QR code, plus a 6-digit code for guests who would rather type it. Nothing to plug in or charge on the table.
- The guest scans it and the menu opens in the browser, with "Call the waiter" and "My bill" at hand. No app to download and no account to create.
- Your team sees it on the Table radar: a live floor plan of your restaurant, patio and upper floors included, where the tables asking for attention or for the bill light up with how long each has been waiting. It runs on the phones and tablets you already own.
- Someone goes, marks it as handled, and the table goes quiet again, so the list never fills up with old calls.
- In the metrics you see response times per shift and each waiter's end-of-shift summary with their tables, so you can tell whether service actually got faster.
The ways to call a waiter, with the pros and cons of each
- Raising a hand. Free, and enough for many places. It depends on the waiter looking and on not having too many tables.
- Scheduled rounds. The waiter checks every table every few minutes. It works until the place fills up, and then the round gets longer exactly when it matters most.
- Call buttons or pagers on the table. You buy them, install them and replace batteries, and a button only says "come here": not whether the table wants to order, pay or get a napkin.
- A call from the guest's phone. A QR code on the table opens a call button. Nothing to install, and the alert can say which table it is and what they want. It needs internet, and some guests won't scan anything, so raising a hand should always remain an option.
What has to happen when a table calls
Whatever you choose, calling only works if these four things happen.
- The alert identifies the table, so nobody has to guess where it came from.
- Someone on the team sees it somewhere they look anyway: their phone, a tablet or a screen. An alert that beeps in the kitchen doesn't help whoever is out on the patio.
- It shows how long the table has been waiting, so the table that has waited longest is served first, not the one that happens to be closest.
- The guest knows the call went through. If they tap and see nothing, they tap again or raise a hand, and nothing was gained.
Without changing your system
Sirvo works alongside the point of sale you already use from day one, without changing it. If you need the two connected, we look at it with you depending on which one you have. Setup takes an afternoon: no data to migrate, no stopping service and no per-user fees. You can start with just calling the waiter and asking for the bill, and add the rest later if it suits you.
What else comes in the same plan
- Ordering from the table, straight to a kitchen display that runs on a tablet you already have.
- Paying from the phone, with tip and the bill split by dish. Guests who prefer cash or a card terminal pay the waiter as usual.
- Reservations and a host panel for walk-ins.
- A second language on your menu, with a button so each guest reads it in theirs. The app itself works in English and Spanish.
- Unlimited staff and a loyalty program.
When it fits, and when it doesn't
It fits when each waiter covers several tables, when the restaurant has a patio, several floors or corners that can't be seen from the bar, and when guests wait at peak hours to order or to pay.
It adds less in a small place where the team sees every table from where they stand, or where close, personal attention is what guests come for. It is not for counter service (order at the register and take your food), it doesn't do inventory or recipes, and it doesn't work without internet. It doesn't replace an attentive team either: if nobody looks at the alert, no app will help.
Which call waiter app to choose if you don't want to buy hardware
If you don't want to buy table buttons, the best option is a QR code on each table that lets guests call from their own phone, with the alert reaching your team on the phones or tablets they already carry. What separates one app from another is what happens after the alert.
- It shows which table called and how long it has been waiting, not just that something beeped.
- It tells "call the waiter" apart from "bring the bill", because they are different trips.
- Guests don't download anything, because almost nobody installs an app to call a waiter.
Sirvo does all three, and that is why we recommend it, knowing it is the maker saying so. If your restaurant has only a few tables and the waiter can see all of them, you may not need any system at all.
Pricing
One plan, everything included, per location. The list price is $999 MXN a month; with the 50% launch discount, available until December 31, 2026, it is $499 MXN a month, VAT included. Paying quarterly it is $1,348 MXN ($449 a month), and yearly $4,990 MXN ($416 a month).
After the free month there is also a usage fee on what the restaurant charges: 1.5% before VAT, plus VAT, with a minimum of $2 MXN per visit. Tips carry no fee. No installation cost, no per-user fees, and the monthly plan is month to month.
Your first month is free and needs no card. If you haven't chosen a billing period when it ends, Sirvo pauses until you do, and nothing is deleted.
Sirvo is priced and billed in MXN. The rest of this site, the terms and the privacy notices are in Spanish.